Refund and Returns Policy
Thank you for choosing our product or service, we strive to ensure that our customers are satisfied with their purchases, but we also understand that sometimes returns or refunds are necessary.
Return Policy
Cuteesy.com offers a 30-day return time frame, which means you have 30 days from receiving the order. If you want to return any product which is not fulfilling your requirements or is not the same as your expectations. You have just 30 days to make a return request.
How to return an item
If you are not satisfied with any of your purchases. We are sorry for this kind of inconvenience. And we are behind every product which you buy from us. Please contact us within 30 days of receiving that purchase. Email us at our [email protected] we’ll give you the instructions about how to return any item. But, make sure that you have to contact us before returning an item. We’ll not accept any return which came without any contact.
Return Confirmation
After we receive and inspect the returned product, we will notify you about the status of your return and confirm the refund or replacement.
Do you accept returns from these countries?
Yes, I accept returns
How can customers return your products?
In-store
by mail
How will customers get the return label?
Download/print
Select the product conditions that you allow for returns?
New
What is the restocking fee?
No restocking fee
How much will customers pay for return shipping?
No cost
You will need to include this information when contacting us(All information required)
Order number
Order confirmation mail
Phone number
Proof of purchase
If you are eligible for the return, you will get return instructions in your confirmation email(Please be ensure that the mail is correct) from our return department.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Late or missing refunds
If you haven’t received a refund yet first check your payment method that you used for purchased.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
Damaged or Defective Items
If you receive a Women Dress that is damaged or defective, please contact our customer support team within 30 days of receiving the item. We will be happy to assist you and arrange for a replacement or refund, depending on your preference.
Change of Mind
We understand that preferences can change. If you have a change of mind about your women dress purchased, we accept returns within 30 days of the delivery date. However, please note that the women dress must be unused, in its original packaging, and in a brand new condition.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected]
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or Credit Card Company to process and post the refund too.
If you have any questions about these returns and refunds policy, please contact us at [email protected].
Contact Information’s
Company Name: Cuteesy
Contact: 24/7
Phone: +1 682-256-9513
Email: [email protected]
Address: 2384 S Attucks Ave, Fresno, CA 93706, USA.